Terms of Service

Last updated: 10 November 2026

Accepting these terms

By ticking "I agree" when you sign up in the app, or by booking, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the service.

The service

One 60-minute full body massage at your home in Nagpur, for ₹600, with massage oil included. You pay after the visit. Nothing is charged in the app.

Offer NEW50

NEW50 gives ₹50 off. It is valid on your first visit only, once per account.

How booking works

You send a request in the app. The studio calls you to confirm. A visit is booked only once the studio confirms it.

Cancelling and rescheduling

You can cancel or reschedule in the app while your request is still awaiting confirmation. After that, please call the studio on +91 97640 27197.

[TO CONFIRM: replace with the exact wording of the in-app cancellation policy]

Who can use the service

Our service is for men aged 18 and over.

Your account

Give us accurate details, including your real name, phone number and address. Keep your sign-in secure. You are responsible for activity on your account. One person, one account.

Acceptable and prohibited use

• Do not make false, fake or repeated bookings.
• Do not misuse offer codes, including using NEW50 more than once.
• Do not harass, threaten or abuse our staff or therapists.
• Do not request or expect any sexual service.
• Do not attempt to copy, reverse engineer, disrupt or gain unauthorised access to the app or our systems.

Conduct

This is a professional wellness service only. Inappropriate behaviour ends the visit with no refund, and your account may be suspended.

Health disclaimer

Our massage is a relaxation and wellness service. It is not medical treatment, diagnosis or physiotherapy, and information in the app or on this site is not medical advice. Please tell the therapist about any injuries, medical conditions or medication before the session, and speak to a doctor first if you are unsure whether massage is safe for you. You may stop the session at any time.

Availability of the app

We try to keep the app available, but we do not promise it will always be uninterrupted or error free. Bookings are confirmed only by the studio, not by the app.

Intellectual property

The Sukoon by Nityam name, the app, its design, text and code belong to us or our licensors and are protected by copyright and other laws. You may use them only to book our service.

Suspension and ending

We may refuse a booking, or suspend or close an account, for breach of these Terms. You may stop using the service and delete your account at any time (see Delete your account).

Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss arising from use of the service, or for loss caused by app downtime or errors. Nothing in these terms limits liability that cannot be limited by law.

Changes to these terms

We may update these Terms. The date at the top shows the latest version. If a change is significant we will tell you in the app before it applies.

Governing law

These terms are governed by the laws of India. The courts at Nagpur have exclusive jurisdiction.

Contact

See Support. Our Privacy Policy explains how we handle your data.